What does a property management company do?

Community association managers are hired by the volunteer Board of Trustees to manage the day-to-day operations of the corporation.  Association managers collect assessments, pay bills, prepare financial statements and budgets, negotiate with contractors, and help resolve complaints. They interact on a daily basis with homeowners and other residents.  They also assist the Board and owners in complying with association and government rules and regulations.  While a community association manager is responsible for administering the daily affairs and overseeing the maintenance of the common property and facilities that all of the homeowners own and use jointly through the Association, they work directly for, and report to, the Association Board of Trustees.

In addition to administering the associations' financial records and budget, managers may be responsible for the operation of community pools, golf courses, and community centers, and for the maintenance of landscaping and parking areas. Community association managers also may meet with the elected Boards of Trustees to discuss and resolve legal issues or disputes between neighbors, as well as to review any proposed changes or improvements by homeowners to their properties, to make sure they fit within community guidelines.